telephone 01603 424500
Save money on your HelpDesk Support
A day‘s free on-site consultancy if you sign up for a 12 month contract.
HelpDesk Support
Gold Support and Platinum Support
Outsourcing your IT Support may not be as expensive as you think. Why not give us a call? We can provide you with a free, no obligation and no strings attached proposal.We resolve 90% of issues in one phone call.
With guaranteed response times and a single point of contact for all your IT issues, we can look after your day-to-day IT dilemmas - leaving you to take care of your business.
Blue256‘s dedicated HelpDesk has extensive experience in supporting companies across the UK, fixing both mainstream and bespoke software problems. The team is knowledgeable in all Microsoft platforms, major software programs and all common hardware products.
Most faults can be sorted over the phone. If we need to, we can access, (with your permission,) your computer remotely and fix the problem without you even lifting a finger. In the unlikely event that we are unable to resolve the problem or it is a hardware failure fault, we can arrange an engineer to visit you on-site.
Whether you choose to use us as your IT department or as additional support, working alongside your existing IT team, we can remove some of the pressure and deal with users directly.
Take a look at our Gold and Platinum support packages, below. We offer a full network heath check free of charge and can assess which package would best suit you.
We already help organisations like Desira Motor Group, NCP and many other large and small companies.
2nd & 3rd line issues on-site
In addition, to first line and HelpDesk support, we can also support 2nd and 3rd line issues on-site.
This is included in our Platinum and Gold support packages. Alternatively, you can purchase hours up front, using your support hours as you wish. Plus, there is no expiry date as to when your prepaid hours run out.
A brief breakdown of what we can supply, install & support:
We have experience in rolling out Windows networks in companies with multiple sites and over 1500 users, supplying and installing software and hardware upgrades, extensive office moves and all company communications.